Meet the team at Serra CDJR Lake Orion
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Dayna Kaufman
Concierge Team
Department: Business Development Center
I've been a Business Development Center Associate for ten years, and I'm passionate about helping customers find their perfect vehicle. I pick up new product knowledge quickly, and I always aim to ke...
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Ron MacEachern
Owner / Operator
Department: Management
Welcome! As our dealership's Dealer Partner, I'd like to personally welcome you to our establishment! I'm so proud to lead a team of dedicated professionals working hard to ensure you have a great ex...
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Jonathan Smith
Financial Services Manager
Department: Finance
Hello! I’m Jonathan Smith, a Finance Manager who brings 14 years of automotive experience to the team! I was born in Beverly Hills, MI, and a graduate of U of D Jesuit. Taking care of customers is wha...
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George Pappas
Sales Associate
Department: Sales
Rating: 5.0 / 5 (91 ratings, 56 reviews)
Hello and welcome! As a dedicated sales associate, I enjoy the truly dynamic nature of this job because it allows me to meet new people, build relationships, and help clients get into the cars the lo...
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George Essa
Sales Associate
Department: Sales
Rating: 5.0 / 5 (90 ratings, 57 reviews)
I stepped into the automotive business 13 years ago and became a part of the Serra team in March 2012. I have worked in various departments, learning more to provide exceptional service. The best part...
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Donna Bialczyk
Concierge Team
Department: Business Development Center
Hi, I'm a BDC Associate at Serra CDJR Lake Orion. I was born and raised in Trenton, Michigan, and graduated from Trenton High School. I'm a single mom with a wonderful daughter, and in my free time, ...
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Karlee Webb
Concierge Team
Department: Business Development Center
Hi, I'm Karlee Webb, a BDC Associate at Serra CDJR Lake Orion. I'm from Macomb and graduated from L'Anse Creuse High School and attended Macomb community college. I've been in this role for less th...
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Vinnie Battani
Sales Associate
Department: Sales
Rating: 5.0 / 5 (65 ratings, 45 reviews)
I have been in the car business for the last ten years, exclusively selling Chrysler Dodge Jeep and Ram products. I have had a few stops along my way to Serra Lake Orion. I have been at this location ...
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Eric Lowe
Parts Advisor
Department: Parts
Hi! I’m Eric Lowe, a parts advisor who has worked in the automotive industry since 2003, receiving certification through Chrysler. I have worked my way up through many departments and roles, taking in...
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Josh Vartanian
General Sales Manager
Department: Management
Welcome! My name is Josh Vartanian, and I am new to the Serra CDJR Lake Orion family, but I joined the auto world 20 years ago, establishing great working relationships and exceptional automobile know...
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Matthew MacEachern
Used Vehicle Manager
Department: Management
Welcome to Serra Lake Orion! I am new to the Serra Family, but I have been in the Automotive industry for over 15 years. I am dedicated to what I do and I’m excited to help you and your family find th...
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Josh Derocher
Parts Advisor
Department: Parts
Welcome! As a dedicated Parts Advisor with 20+ years of industry experience, I’m proud to facilitate great customer experiences. There’s always something new to learn about the cars we service and it’...
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Corey Devault
Body Shop Estimator
Department: Serra Collision Center
Rating: 4.7 / 5 (12 ratings, 5 reviews)
Welcome! As a service advisor with more than 30 years of automotive industry experience, I welcome new opportunities to help our valued clients keep their cars running smoothly and safely. Whether you...
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Sarah Force
BDC Manager
Department: Business Development Center
Hey, I’m Sarah Force, the Internet Sales and Business Development Manager at Serra CDJR Lake Orion, but really, I’m your behind-the-scenes problem-solver with a knack for making things click. Customer...
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Jon Hojnacki
Parts Advisor
Department: Parts
Although I officially began working for the automotive industry in January 2010, right after college, I have been in this field my entire life, growing up in a Chrysler dealership. I earned my Bachelo...
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Michael MacEachern
Finance Director
Department: Management
Welcome to Serra CDJR Lake Orion, where we provide exceptional customer service, quality products, and the best financial assistance you could ask for! As a finance director, I develop financial strat...
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Bassam Tariq
Sales Associate
Department: Sales
Rating: 5.0 / 5 (31 ratings, 20 reviews)
My name is Bassam Tariq. I have been working as a sales associate for four years now and can't wait to be part of your great experience with us. My main focus is to make sure every client feels comf...
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Max Kage
Body Shop Parts Advisor
Department: Serra Collision Center
Please submit your revision request and we will take care of it! I’m originally from Dryden, MI, and I went to Oakland Community College. This super fan is always either watching or playing golf....
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Simon Peter
Sales Manager
Department: Management
As a Sales Manager at Serra CDJR Lake Orion, I strive to be a pillar of honesty and integrity in every transaction. My unwavering commitment to ethical practices has earned me the respect of colleague...
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Jacob Vanhees
Financial Services Manager
Department: Finance
I was born and raised locally in Lake Orion. I’ve worked in the dealership for almost a decade, building my way up to sales. I have an extensive and diverse knowledge of vehicles of all types. The bes...
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Mike Cox
Parts Advisor
Department: Parts
Hi there! I’m Mike Cox, a parts advisor with eight years of automotive experience (2016). I grew up in Dryden, MI, and love spending my free time with family and friends. I am also a huge fan of the L...
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Cole Preville
Fixed Operations Manager
Department: Management
With over 20 years of experience in the automotive industry, I am proud to be part of the Serra Lake Orion team. My focus is on helping customers meet their automotive needs while providing exceptiona...
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Tyler Grant
Service Advisor
Department: Service
Hello! I'm a Service Advisor at Serra CDJR Lake Orion with a passion for helping people. I've been in the industry for 12 years and during that time, I've built a strong reputation for my dedication t...
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Kim Thiede
Bodyshop Office Manager
Department: Serra Collision Center
As the dedicated Bodyshop Office Manager at Serra CDJR Lake Orion for the past nine years, I've built a stellar reputation for exceeding expectations and fostering exceptional relationships. My unwav...
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Chris Basha
Service Manager
Department: Management
Rating: 4.7 / 5 (16 ratings, 10 reviews)
Hello! I'm Chris Basha, a Service Manager with excellent problem-solving skills and a love for assisting others. Technology is another strong suit; learning more about automotive advances and discover...
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Michael Koan
Sales Associate
Department: Sales
As a newcomer to the Chrysler Dodge Jeep Ram brand at Serra CDJR Lake Orion, I am eager to demonstrate my unwavering dedication to exceptional customer service. My eight years of Sales Associate exper...
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John Waltereit
Asst. Parts Manager
Department: Management
I have been in the auto world for 23 years, joining the Serra CDJR family in June 2009! I'm most proud of the growth of our parts department, knowing I put the time, effort, and energy into helping ma...
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Aws Saffo
Sales Associate
Department: Sales
Aws Saffo Sales Consultant With a passion for helping people and over 6 years of experience in the automotive industry, I take pride in making every car-buying experience smooth, exciting, and memora...
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Logan Stiles
Assistant Parts Manager
Department: Management
As Assistant Parts Manager, I’ve built a solid reputation for being dependable and solving problems. I've been a Stellantis Certified Parts Professional for 15 years and have been in the automotive in...
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Chris Hojnacki
Wholesale Parts Manager
Department: Management
As a seasoned Wholesale Parts Manager with over two decades of experience in the auto industry, I've cultivated a deep understanding of the wholesale parts landscape, particularly regarding Stellantis...
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Devyn Cicero
Sales Associate
Department: Sales
Hi, I'm a Sales Associate at Serra CDJR Lake Orion. I'm very proud to be part of this team – the structure and leadership are great. I enjoy providing quality customer service to our local community....
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Brian Boreo
Body Shop Manager
Department: Management
Rating: 5.0 / 5 (15 ratings, 7 reviews)
I specialize in upholding outstanding customer service while preserving the integrity of our department. This involves overseeing our body shop operations and supporting team members in repair work, w...
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Ryan Byrnes
Sales Associate
Department: Sales
I'm a Sales Associate at Serra CDJR Lake Orion, having started my career in auto sales in 2019. I'm originally from Laingsburg but now live in Lapeer with my wife (we married in 2010) and our two chi...
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Justin McCormick
Rental Fleet Manager
Department: Management
I'm the Rental Fleet Manager, and I enjoy the challenge of keeping our rental vehicles available and in good shape. It's a busy job, but I find it rewarding. I handle everything from managing inventor...
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Jordan Graybill
Sales Associate
Department: Sales
Greetings! I'm a Sales Associate for Serra CDJR Lake Orion with four and a half years of experience. I hail from Jay, Oklahoma, and I'm delighted to be serving the greater Lake Orion area. As a trans...
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Meghan Travis
Claims Handler
Department: Serra Collision Center
As a seasoned Claims Handler with over a decade of experience, I am adept at resolving complex claims with meticulous attention to detail. My journey began in the automotive industry, where I honed my...
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Justin Tuzzo
Sales Associate
Department: Sales
Hi, I'm Justin, I'm excited to get to know you and build a long-lasting professional relationship. My goal is to turn what can often be a stressful car buying experience into something enjoyable and s...
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Jeff Sloney
Parts Advisor
Department: Parts
Here's my bio: I'm a Parts Advisor at Serra CDJR Lake Orion, and I'm based out of Clarkston. I really enjoy the work, especially helping customers figure out exactly what they need. If you need a pa...
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Jordan Kinkle
Parts Advisor
Department: Parts
I'm a Parts Advisor of 4 years, and I'm originally from Grand Blanc. I like playing guitar in my free time and enjoy spending time skating. I'd describe myself as patient and polite, which helps in th...
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Kyle Ackerman
Body Shop Estimator
Department: Serra Collision Center
I'm a Body Shop Estimator with ten years under my belt, originally from Macomb. I thrive on connecting with people and am known for my friendly customer service. I communicate clearly and try to make ...
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Dan Drenikowski
Service Advisor
Department: Service
I'm a Service Advisor, from Clarkston, Mi. I bring a passion for providing every customer a World Class Customer Experience to Serra CDJR in Lake Orion and truly believe in putting others first. Out...
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Gage Burlison
Service Advisor
Department: Service
I'm a Service Advisor with four years of automotive experience under my belt, currently at Serra CDJR in Lake Orion. Born and raised here, I'm a Lake Orion High School graduate. When I'm not helping c...
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Harry Lewis
Vehicle Acquisition Coordinator
Department: Sales
As a Vehicle Acquisition Coordinator with over 30 years in the automotive industry, I've developed a solid reputation for providing top-notch service. I'm based in Lapeer, MI, I focus on acquiring veh...
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Nick Tykoski
Sales Associate
Department: Sales
With over 13 years of experience, I proudly serve customers all over the state of MI. I love what I do, and I'm passionate about the FCA brand – I grew up in a Chrysler family! I'm also a proud alum o...
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Marcy Graham
Sales Associate
Department: Sales
Hey there! I'm Marcy and I'm dedicated to making your vehicle purchase simple, enjoyable, and most importantly - stress-free. I value honesty, efficiency, and truly listening to what matters most to y...
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Tay Manns
Sales Associate
Department: Sales
Hello and welcome! With over a decade of experience in automotive sales, I take pride in helping clients navigate the car-buying process with confidence and clarity. I believe buying a vehicle should ...
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Courtney Conley
Sales Associate
Department: Sales
Buying a vehicle should feel exciting — not overwhelming. 🚙 As a mom of two, a lifelong Oakland County resident, and a five-time Jeep owner who lives the lifestyle (Wranglers and now a Gladiator), I ...
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Kamil Grzych
Sales Associate
Department: Sales
I specialize in making the process simple and transparent from start to finish. From trucks and SUVs to performance vehicles, I focus on clear numbers, honest guidance, and helping you make the right ...
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Alan Bradley
Financial Services Manager
Department: Finance
As a Financial Services Manager based out of Metro Detroit, I've spent the last decade putting down roots and building a career. My background is in the automotive industry, working with Serra CDJR La...
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Tony Fakhoury
Sales Manager
Department: Management
As a Sales Manager at Serra CDJR Lake Orion, I’m proud to bring more than 12 years of automotive industry experience to my role, along with a strong commitment to delivering an exceptional customer ex...