About Kim
As the dedicated Bodyshop Office Manager at Serra CDJR Lake Orion for the past nine years, I've built a stellar reputation for exceeding expectations and fostering exceptional relationships. My unwavering commitment to customer satisfaction drives me to go above and beyond, ensuring their happiness. I strive to create a positive experience for our clients, especially during the challenging time following a collision. With a genuine smile and open heart, I welcome customers and help them navigate the repair process seamlessly. My ability to connect with individuals and empathize with their needs has garnered me the respect and trust of insurers, coworkers, and clients alike. Outside of work, I am a devoted family woman, cherishing my two children and four adored grandchildren. As a Lake Orion native, I am an avid Lions football fan and enjoy the vibrant community spirit. In my spare time, I escape into the great outdoors, finding solace in kayaking, hiking, and tending to my garden. My passion for nature extends to my work, where I strive to create a welcoming and comfortable environment for our customers. I am confident that my exceptional communication skills, problem-solving abilities, and dedication to excellence will continue to drive success within the Bodyshop team.